FAQ

What am I signing up for and what is the contract duraction?

Each Rentila User subscribes to a FREE account. The FREE account is limited. In the event that the User wishes to change his subscription plan, he can do it at any time and subscribe to our Silver or Gold paid plans. Please visit the pricing page for more information about our current plans.

Each subscription is automatically renewed, monthly or yearly, depending on your subscription plan. The User may change his subscription at any time.

In case of cancellation of the subscription, the User will only be billed for the current month and will no longer have any commitment thereafter.

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What are the system requirements?

In order to use Rentila, you will need:

  • One of the following browsers : IE8+, Laters versions of Chrome, Firefox or Safari,
  • Browser cookies allowed,
  • Javascript enabled,
  • Internet connection.

If one or more pages of the site do not work correctly:

  • Please make sure your web browser is up to date,
  • Clean the cache of your web browser,
  • Try another web browser,
  • Check your Internet connection.

Some third-party software installed on your computer (such as Ad blockers, Firewalls, Antivirus, Search bars etc.) may prevent the proper functioning of the site.

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Is my data secure?

Rentila is committed to protecting your privacy and the confidentiality of your Data. Accordingly, we undertake never to share or disclose your Data to third parties.

We want you to be confident when connecting to your Rentila account, so we give a lot of importance to the security and protection of your Data and implement all necessary measures so as to reduce the risk of loss, deterioration or misuse of these Data.

In order to guarantee optimal safety levels, Rentila uses the standard technology SSL (Secure Socket Layer) in 256 bits. Using the SSL protocol, one of the most effective and widely used encryption methods, ensures maximum protection of your data.

All data is stored on servers located in a state-of-the-art data centre facility in France. Rentila is GDPR compliant.

OVH
http://www.ovh.com/
2 rue Kellermann – 59100 Roubaix – France.

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Is Rentila for free?

The FREE account is limited to 1 property, 2 tenants, 2 tenancies (Archives included).

Paid accounts start as low as 3€ a month. We invite you to see our pricing page for more information on Silver and Gold accounts.

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